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Grand Rapids IT Solutions
Frequently Asked Questions
Absolutely! We’re proud of the websites we’ve created for businesses just like yours. Seeing real examples can help you get a feel for our design style, quality, and the features we can build.
Check out our portfolio page where you’ll find a variety of projects — from simple informational sites to complex e-commerce stores and pre-built website designs.
If you have a specific style or feature in mind, just let us know! We’re happy to share examples that match your vision and discuss how we can bring your website to life.
The cost of a website depends on what you need — and we tailor every project to fit your goals and budget. Whether you're looking for a simple, professional website or a fully custom solution with advanced features, we’ll work with you to create the right plan.
Here’s a general breakdown:
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Website Design & Development: Pricing varies based on the size of your site, custom features, e-commerce functionality, integrations, and more.
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Hosting & Support Plans: We offer affordable monthly plans that include website hosting, ongoing support, security monitoring, backups, updates, and more.
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Add-Ons & Enhancements: Need new features, content updates, or design changes down the road? We offer flexible support to grow with your business.
We’re happy to provide a free quote based on your specific needs — no pressure, no hidden fees. Just let us know what you're looking for, and we’ll guide you through your options.
We provide a full range of website services designed to help your business succeed online, including:
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Custom Website Design — Creating beautiful, user-friendly designs tailored to your brand and goals.
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Website Development — Building fast, responsive, and secure websites with the latest technologies.
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Web Hosting & Maintenance — Reliable hosting with ongoing support, security monitoring, backups, and updates to keep your site running smoothly.
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Website Support & Enhancements — Troubleshooting issues, making design updates, adding new features, and optimizing your site as your business grows.
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SEO & Performance Optimization — Improving your site’s visibility on search engines and ensuring it loads quickly for visitors.
We’re your one-stop partner for everything web-related, from initial concept to long-term success.
Yes, absolutely! Whether your website needs a fresh new look, improved functionality, or technical fixes, we can help. We work with all kinds of websites—whether built by us or someone else—and can:
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Update your design to make it modern and user-friendly
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Fix bugs, broken links, or performance issues
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Add new features or tools to grow your site’s capabilities
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Improve site speed, security, and SEO
Just share your current website URL and what you’d like to improve here, and we’ll provide a clear plan and estimate to get your site running its best again.
Website design is the creative process of planning and crafting how your website looks and feels to visitors & potential customers. It involves choosing colors, fonts, layouts, images, and overall style to create a visually appealing and user-friendly experience.
Good website design isn’t just about aesthetics — it also focuses on:
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Easy navigation so visitors can find what they need quickly
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Mobile responsiveness to look great on any device
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Brand consistency that reflects your business identity
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Clear calls to action that guide users toward your goals
Our design approach combines creativity with strategy, making sure your website not only looks amazing but also helps grow your business.
Absolutely! If you expect to make frequent updates, we can build websites with user-friendly tools and content management systems (like WordPress) that make it easy for you to update text, images, and more — no coding skills required.
If you prefer, we also offer ongoing support services where our team can handle updates, design tweaks, new features, and technical maintenance for you. Whether you want full control or just occasional help, we’ve got options to fit your needs.
Need training or a quick walkthrough on how to make updates? Just ask — we’re here to make managing your website simple and stress-free.
Our website design process is collaborative, streamlined, and tailored to your business. Whether you're starting from scratch or refreshing an existing site, we make the experience smooth and stress-free from start to finish.
Here’s what you can expect:
1. Discovery & Planning
We start by learning about your business, goals, audience, and style preferences. This helps us create a clear roadmap and design strategy that fits your vision and objectives.
2. Design & Mockups
Next, we create custom design mockups that show how your website will look and feel. You’ll get to review and give feedback — we’ll tweak it until it feels just right.
3. Development
Once the design is approved, we turn it into a fully functional, responsive website. This includes coding, adding features, and making sure everything works smoothly across all devices.
4. Review & Testing
Before launch, we test your site thoroughly — checking functionality, performance, speed, and mobile responsiveness. You’ll also get a final review to make sure you’re 100% happy.
5. Launch & Support
When everything’s ready, we’ll launch your site live to the world! After launch, we offer hosting, maintenance, and ongoing support to keep your website secure, updated, and running perfectly.
Website development is the process of building and coding the functionality behind your website — it’s what brings your design to life and makes everything work properly. While design focuses on how your site looks, development handles how it functions.
This includes:
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π§ Turning designs into a working website
Using coding languages like HTML, CSS, JavaScript, and more, we build responsive, mobile-friendly sites that work on all devices. -
βοΈ Adding features and tools
Whether it's a contact form, blog, online store, or custom integrations, development makes your website interactive and dynamic. -
π§ Ensuring performance and scalability
Good development keeps your site fast, secure, and easy to update as your business grows.
At our agency, we handle both the design and development, so your site looks great and works seamlessly. Need something custom or more advanced? No problem — we build solutions tailored to your needs.
The timeline to design and build a website depends on the size, features, and complexity of your project — but most websites typically take between 2 to 6 weeks from start to launch.
Here’s a general idea of what affects the timeline:
- Single Page websites (landing pages): 1–3 days
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Simple websites (like brochure or service-based sites): ~2–3 weeks
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Custom or feature-rich sites (larger sites, custom interactive components, etc.): ~4–6+ weeks
- E-Commerce sites (e-commerce, integrations, etc.): ~6+ weeks
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Content preparation & feedback time: The faster we get content, approvals, and feedback from you, the faster we can move!
We’ll give you a clear timeline before we begin and keep you updated every step of the way. Need your site live by a specific date? Just let us know — we’ll do our best to meet your deadline or offer an express option if needed.
Absolutely! We offer full support for every website we build — and even ones we didn’t. Our website support services include everything from troubleshooting technical issues and fixing bugs to making design updates, adding new tools or features, and keeping your site secure and up to date.
We also handle ongoing maintenance, performance monitoring, security updates, and regular backups to ensure your website runs smoothly 24/7. Whether you need a quick fix, a new page, or long-term support, we’ve got you covered.
Need help with something specific? We’re here to support your website and your business every step of the way. Reach out here to get started.
Web hosting is what makes your website accessible on the internet. Think of it like renting space on a server — it’s where all your website files, images, and content live so that people can visit your site anytime, from anywhere.
Why is hosting important?
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π‘ It keeps your website online 24/7
Without hosting, your website simply won’t exist on the web. -
β‘ It affects your site’s speed and performance
A quality host ensures your website loads quickly and runs smoothly for visitors. -
π It helps keep your site secure
Hosting includes things like SSL certificates, security monitoring, backups, and protection against cyber threats.
We offer fast, reliable, and secure web hosting with every website we build — plus ongoing support, maintenance, and monitoring so you never have to worry about the technical side of things.
We offer full support for every website we build — and even ones we didn’t. Our website support services include everything from troubleshooting technical issues and fixing bugs to making design updates, adding new tools or features, and keeping your site secure and up to date.
We also handle ongoing maintenance, performance monitoring, security updates, and regular backups to ensure your website runs smoothly 24/7. Whether you need a quick fix, a new page, or long-term support, we’ve got you covered.
Need help with something specific? We’re here to support your website and your business every step of the way. Reach out here to get started.
An SSL certificate (Secure Sockets Layer) is a security feature that encrypts the data shared between your website and your visitors — like contact forms, passwords, or payment info. It’s what turns your website URL from http://
into https://
and adds the little padlock icon next to your web address in the browser.
Why is SSL important?
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π Protects your visitors' information
SSL encryption helps keep sensitive data safe from hackers and cyber threats. -
β Builds trust with your audience
Visitors are more likely to trust and stay on a website that’s secure — especially if they’re sharing personal info or making a purchase. -
π Boosts your SEO
Google gives preference to secure (HTTPS) websites in search rankings, so having SSL can help your site appear higher in search results. -
β οΈ Prevents browser warnings
Without SSL, browsers may label your site as "Not Secure," which can drive visitors away before they even get to your homepage.
We include SSL certificates with all of our hosting plans and make sure they’re installed and renewed properly, so you never have to worry about it.
A domain name is your website’s address on the internet — it’s what people type into their browser to find you (like yourbusiness.com). Think of it as your digital storefront or your home address online.
Domains aren’t just for websites — they’re also used for professional email addresses. So instead of using a generic email like yourbusiness@gmail.com, you can have one like yourname@yourbusiness.com, which looks more professional and builds trust with your audience.
Getting a domain is easy! We can help you find and register the perfect domain name for your business. If you already have one, we’ll make sure it’s properly connected to your website and email. If not, we’ll guide you through choosing a name that’s memorable, brand-friendly, and great for SEO.
Already overwhelmed by all the domain name stuff? No worries — we can manage it for you as part of our website setup or hosting and support services.